Shippings and Returns
If you would like to return or exchange an item, we will be glad to accommodate your request. Cerese D return policy is 7 days and a 7 day exchange. The item being returned must be in its original condition and packaging. Include a copy of the invoice. Please contact us before you ship any package to us, any unauthorized return will be refused. All returns must be prepaid, insured and shipped via a major carrier. Shipping and packaging fees will not be refunded. **All Clearance items are considered final sales, we do not offer refunds for those purchases.
Please allow 10 business days for your order to be shipped. Cerese D cannot ship to P.O Boxes. Shipping/Handling charges include delivery charges as well as the secure packaging of each item. Cerese D does require an adult signature on all shipments. It is best to have your package shipped to a secure location. Please contact us for shipping rates outside of the United States. Shipping rates will vary depending on the state being shipped to and weight of package.
Using Information About You
We use the personally identifiable information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services and offers, and providing you with information from and about Cerese D, Inc.
We retain information provided by our visitor, such as registration information, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) and contact information (e.g., name, address, phone number).
Although unlikely, in certain instances we may disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to Cerese D, Inc. or to others. We may also disclose your personally identifiable information when we believe the law requires it.
Editing, Correcting and Deleting Information About You
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us please email us at firstname.lastname@example.org. If you would like to update or correct your email address, street address or other personal information with us please contact us the same way.
Please note that sometimes these requests may take up to 6-8 weeks to be effective, particularly if we are removing your name from postal mailings. Questions or issues specific to your order, entry, etc., even if you have opted to not receive communications.